How It Works · For Families

The family journey — from first call to first day

Finding the right person to care for your children should feel considered, personal and unhurried. Here is exactly what happens at every stage — no surprises, no pressure.

01

Registration

Complete our simple online registration form and sign our service agreement — it takes just a few minutes, and registration is entirely free.

02

Consultation

We get to know your family, your routines and what matters most to you. We'll answer every question honestly, including any requirements that may be difficult to meet.

03

Receive & Review Matches

A small, carefully curated shortlist — no endless searching. Every candidate is screened and interviewed, and introductions are made only where there is mutual interest.

04

Interviews

We support you through interviews and decision-making with a structured interview guidebook and honest input on candidate suitability and fit.

05

Offer & Match

Once you've chosen your preferred candidate, we guide you through the offer stage and coordinate with both parties to confirm the key details.

06

Contract & Confirmation

A pre-prepared agreement with guidance on structuring terms, expectations and responsibilities — so family and candidate begin fully aligned. The placement is secured on payment of the one-off placement fee.

07

Your Childcarer Arrives

Preparation guidance, our family handbook, settling-in check-ins and ongoing support — plus a replacement policy for peace of mind on select service levels.

Are you a nanny, junior nanny or au pair looking for your next role?

See the Candidate Journey

Let's find your perfect match

Registration is free and takes just a few minutes. We'll be in touch to arrange your personal consultation.

Register Now