The questions we hear every day

Nannies are accomplished professionals offering full- or part-time care, shaped entirely around your family's rhythm. Nanny housekeepers pair devoted childcare with the graceful running of your home. Junior nannies bring one to three years' experience — a lovely balance of capability, energy and value. Au pairs join your family on a live-in, cultural exchange basis, ideally suited to wrap-around school care; please note that au pairs do not take sole charge of children under two. We also place after-school nannies for dependable term-time, wrap-around care.

Registration is entirely free of charge. As a guide to salaries: live-out nannies and nanny housekeepers are typically £18–25 gross per hour (live-in from £17); after-school roles £18–25; junior nannies £15–17; and au pairs £250–300 net per week for 25 hours. Our placement fees are fixed and payable only once you've found your perfect match — current fees are always listed on our fees page, and our cost calculator gives a personalised figure in moments.

It begins with a conversation. Once you've registered, we take time to understand your family, your routines and what matters most to you. You'll then receive a small, thoughtfully curated shortlist — every candidate screened and interviewed, and introduced only where the interest is mutual. We guide you through interviews and the offer, prepare the contract, and remain by your side as your childcarer settles in.

Rigorously, and personally. Every candidate is interviewed by our own team, with references verified and criminal record checks (DBS or the country's equivalent) completed. You'll review each candidate's full profile — references, interview notes and photographs — before you meet anyone. Quite simply, we only introduce people we would welcome into our own homes.

Thoughtfully, and for as long as you need us. You'll receive our family handbook and preparation guidance ahead of your childcarer's arrival, training resources for them, settling-in check-ins for you — and a team who always answer. For complete peace of mind, a replacement policy is included on select service levels.